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2 posts tagged with "domain-administration"

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External Data Lookup Errors and Manual Entry

· One min read
Marius Nergård
Product owner Breeze @ Sotera

External Data Lookup Errors and Manual Entry - September 27, 2026​

The External Data Lookup guide now lists the plain-language message for each way a person lookup can fail, and explains manual entry when the lookup service is down. The External Data Sources guide covers the new setting that allows manual entry.

Duo ID Email Settings Documentation

· One min read
Marius Nergård
Product owner Breeze @ Sotera

Duo ID Email Settings Documentation - September 22, 2026​

New pages cover the Duo ID email settings screens at the Domain and Tenant level: how the subject and content resolve across the two scopes, why only the Domain sets the sender, the Duo ID link button requirement, the starting templates, and how to preview and test-send before saving. Both pages include screenshots of the editor.